CONSULTORIA
With a specialized and tailored project, VIA evolves consciously and safely
“At Via, we are always concern about security, whether when dealing with internal environments or for our end customers. There are many employees, customers and partners, so for the success of any business it is essential that all data is kept safe and secrecy. With the help of FortiGate and FortiManager solutions, both from Fortinet, we were able to block more than 3 million robot requests. Our company often suffers attacks and fraud attempts, which is a huge risk. That’s why we need the tools, systems and all the support to be truly safe. Fortinet’s solutions provide us with all of this”, explains Marcio Borges, Infrastructure Manager at Via.
The company is one of the largest electronics retailers in Brazil and the world, responsible for managing physical stores and e-commerce for the Casas Bahia and Pontofrio brands, in addition to the Extra website and the Bartira furniture factory. Founded in 2010 as Globex Utilidades S/A and formalized under the corporate name of Via S.A. in 2023, it is present in more than 400 Brazilian municipalities (20 states and the Federal District), with around a thousand stores, 26 distribution centers and warehouses . There are approximately 47 thousand employees across the country. The company has been publicly traded on BM&FBOVESPA since 2013.
Due to Digital Transformation, Via sought solutions to evolve in a conscious and safe way, as for the company the security of its network and especially its customers is fundamental.
Phase 1: Safety, operational performance and equipment performance
Part of the Via team working with SECUREWAY support during Black Friday
During the firewall license renewal period, Via underwent a market assessment in search of new and better solutions for digital improvement. Among the proposals evaluated, it was concluded that Fortinet resources with SECUREWAY services would fit the most. Already in the first firewall replacements, the company was able to notice a big change, mainly in the robustness of the equipment.
After the first exchanges, Fortinet’s FortiGate implementations were carried out in the São Caetano do Sul datacenter and a FortiGate cluster in Hortolândia, both in the state of São Paulo. The FortiManager solution was also implemented, which was very effective on two important occasions: the first, during Black Friday, in November 2017. In this initial period of Via, with Fortinet’s solutions, the effectiveness of FortiGate was verified during a period with a very high volume of accesses due to the action recognized worldwide by the market. On this seasonal date, the company recorded, in four days (from Thursday to Sunday), the sales volume equivalent to 20 days of sales in a period considered “normal”. There were more than 3 million blocked robot requests, in addition to numerous records of attacks suffered by users trying to defraud the system. Even with the high number of accesses, FortiGate maintained the high performance and expected security, without presenting any problems.
Another situation worth highlighting is the case of internal attacks on the company’s equipment. With the support of Fortinet and partner SECUREWAY, it was possible to locate, through PS, the sources of the events and, thus, effectively stop all attacks.
“Today, Via has teams that have different windows to serve users according to their needs: managing VPNs, front-end workload and back-end cloud, segmenting the firewall and allowing for better cost-benefit” , adds Borges.
Phase 2: Scaling performance and security
After the success of the first stage, the company extended the Digital Transformation, performance and security process to all physical stores in the country with the implementation of local UTMs. Grand, the project aimed to increase the security of store environments; increased performance when accessing internal systems and the internet; reducing the need to consume links from the central database and access control, including free Wi-Fi offered to customers who could then use the stores’ signal through login with quick registration – which also helps with relationships and increasing the bank of data.
“With the implementation of UTMs, we achieved greater scalability and more agility in deploying rules essential to business continuity. Furthermore, we increased the security layer of all our stores”, comments the infrastructure manager, who also highlights benefits in security rules. business, such as PCI and payment approvals, ease of tool management and increased traffic visibility.
It took eight months to implement the UTMs in more than a thousand stores in all regions of the country, which represents a project with great agility and efficiency, as there was no need for rollback at any stage. There is no doubt that dexterity and success are the result of a combination of factors: company availability, quality of equipment used and technical capacity of the implementation team.
Details
- CLIENT: Via
- Sector: Retail - Electronics and furniture
- Headquarters: São Caetano do Sul - São Paulo, Brazil
- Stores: 1000 units in 20 states (+DF) in Brazil
- Solutions: FortiManager, FortiGate and FortiGate VM
Satisfaction and benefits
Via aimed to keep up with the Digital Transformation required by the market, in addition to improving the internal and external security of company and customer data. After analyzing these premises, it was concluded that Fortinet and SECUREWAY would meet the needs. Since implementation, no problems were found in Fortinet equipment. So far, it is possible to state that the company has not had any cases of firewall failures and that the FortiGate availability rate is 100%, guaranteeing performance, performance and security for the entire retail company network, with solutions capable of supporting exorbitant volumes. access – such as the Black Friday promotion period – ensuring Via’s IT team greater peace of mind and control.
Soluções & Serviços
Impact on business
Greater reliability and physical security of devices
Greater robustness of equipment, recording greater processing capacity during periods of high shopping demand, such as Black Friday
Improvement in data security of the customer base and internet network, in addition to WiFi available in stores
Improvement in the quality of day-to-day service for the internal public due to the speed of connectivity
Better control and management of NGFW of all data centers and network protection
Increased confidence in the security of our equipment generated by the service provision, proximity and availability of Fortinet/SECUREWAY with Via Varejo
Greater agility in resolving problems and preventing attacks and fraud in physical stores
FortiManager, FortiGate e FortiGate VM
FortiManager, FortiGate and FortiGate VM
Greater reliability and physical security of devices
Greater robustness of equipment, recording greater processing capacity during periods of high shopping demand, such as Black Friday
Improvement in data security of the customer base and internet network, in addition to WiFi available in stores
Improvement in the quality of day-to-day service for the internal public due to the speed of connectivity
Better control and management of NGFW of all data centers and network protection
Increased confidence in the security of our equipment generated by the service provision, proximity and availability of Fortinet/SECUREWAY with Via Varejo
Greater agility in resolving problems and preventing attacks and fraud in physical stores
See the official versions of the publication by Fortinet
Count on SECUREWAY!
Our team of Security Management experts is here to help you
-
Phone
+55 (11) 4280-5195 -
Email
contato@secureway.com.br -
São Paulo (SP)
316, Minas Gerais, São Paulo, SP – 01244-010 -
Fortaleza (CE)
1300, Desembargador Moreira Avenue, Fortaleza, CE – 60170-002 -
Vitória (ES)
750, Constante Sodré, Vitória, ES –29056-310
Consult a specialist
To obtain individualized assistance and find out more about Via and other services please fill in the information below and wait for contact from one of our specialists.